How AI decides which brands it recommends
How does ChatGPT decide which brands to mention and recommend? A plain-language explanation of language models, memory, live search and why testing once tells you little.
Insights
What our audits are built on: our research into how AI assistants arrive at a recommendation, our articles, the terms we use and the questions we get most often.
Long reads on how AI recommends brands and how people search. The first piece shows why AI does not recommend your brand; the Search Intent Framework is the frame beneath it.
How does ChatGPT decide which brands to mention and recommend? A plain-language explanation of language models, memory, live search and why testing once tells you little.
During yesterday's keynote, one thing became crystal clear: the traditional search engine we've known for three decades is being taken over by AI, piece by piece. Google Search is shifting from an index of blue links to a proactive, agentic ecosystem and today, several new elements were added to it.
A website was always built for people who look and click. Recently, a new and very important user has joined them: the AI agent that performs tasks on behalf of the customer.
What you read here, we apply to your brand: measured, read and interpreted by us, with an action plan your team can pick up.
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